Saturday, October 24, 2009
Have it your way....Not!
In order to do that I left that house early around 8.
Stopped by on the road for a cup of coffee, I figured I'd get a breakfast after my Home Depot trip.
Not wanting to drive around, I figured I would stop at McDonalds for a quick breakfast. After all how can you screw up some sliced ham and eggs?
Or can you?
It was also then that I remembered why I don't go to McDonald's anymore, at least in Mexico or to be more fair Morelia. Other locations seem to be a little better at least the time we have faired into them.
It seems that multitasking is non existent or at least not trainable to the average McD employee in Morelia. It's not just one location, it has been the same at the two locations I have tried.
Today cemented into my memory why I will not go there, simply because the behind the counter Keystone Cops routine simply is not worth the wait.
Well, the 3 counter employees can only take one order at a time and fill the order before taking the next order. Or at least attempt to complete an order.
So, if you are 3rd in line like I was today, you get to see the first clerk enter the order and accept the money and shout out what the order is.
The second clerk gets the tray and goes and puts the two potato thingamajigs on the tray. He then reads the ticket goes and gets the coffee. Meanwhile the other clerk take the order and places the tray next to the first one. He reads that one and goes and pours a coffee and orange.
Meanwhile the 2 potato thingamajigs are cooling, on the first tray.
Now there is a semi hot coffee and orange juice on the 2nd tray.
He goes back and again reads the first ticket.
He then reads the 2nd ticket and realizes that no orange juice was ordered and puts it back next to the machine.
Next the manager comes and takes my order. Eggs with ham, coffee. Pretty simple.
I get that because they have to make the order from scratch......
Now after about 2 minutes the hot order comes for the 1st tray, he puts it on the tray, again reads the ticket and goes and figures out that it need coffee.
So he takes the coffee from the 2nd tray which has been sitting there for about 5 minutes and puts it on the first tray.
Meanwhile the first clerk, gets my coffee, and puts it on the 3rd tray.
He now reads the first ticket again and calls for the person that the order is ready.
I see and hear that my eggs have been deposited on the chute for pickup.
He walks over and grabs two other orders and my order. Now he opens each Styrofoam contain to take a look see.
I know that the top one is my order.
He places it on the next tray. ( not on my waiting tray)
He then puts the other persons ordered item on my tray, the one that has been sitting in the chute for the last 10 minutes even before I got to place my order.
It goes on for about another 3 minutes , reading the tickets, walking back and forth, until I point out to him that my order is on the wrong tray.
He looks at it, opens up the container and puts it on my tray.
I don't wait for my potatoes.......
My stomach is in a knot........